Tag Archives: Client

The Art of Client Service: 58 Things Every Advertising & Marketing Professional Should Know, Revised and Updated Edition

ISBN13: 9781427796714 Condition: NEW Notes: Brand New from Publisher. No Remainder Mark. Product DescriptionIf you work with clients in any industry, The Art of Client Service is for you. If you work in an advertising or marketing agency, then this … Continue reading

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Customer Service Skills for Success

Product Description Customer Service, 4 / e by Lucas features how-to topics for the professional customer service. It covers the concepts and skills for a successful career is required, including listening techniques, verbal and nonverbal communication and use of technology. … Continue reading

Posted in Customer Service | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 1 Comment

Decode the Basics of Ecommerce Solution

Let us begin by understanding the meaning of ecommerce solution. Ecommerce stands for electronic commerce. Ecommerce can broadly be defined as the use of electronic networks to exchange information, products, services and payments for different commercial and communication purposes … Continue reading

Posted in Ecommerce | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Shep Hyken – Customer Service Cab Story

Professional speaker and author, Shep Hyken, tells his famous story about the cab driver. This story is an amazing example of great customer service. WHO IS SHEP HYKEN? Shep Hyken, CSP, CPAE is the Chief Amazement Officer of Shepard Presentations. … Continue reading

Posted in Customer Service | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 25 Comments