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Tag Archives: organization
Shep Hyken – Customer Service Cab Story
Professional speaker and author, Shep Hyken, tells his famous story about the cab driver. This story is an amazing example of great customer service. WHO IS SHEP HYKEN? Shep Hyken, CSP, CPAE is the Chief Amazement Officer of Shepard Presentations. … Continue reading
Posted in Customer Service
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eCommerce Best Practices – How to market, sell, and service customers with internet technologies
Product DescriptionThe eCommerce market is always crowded. Thousands of organizations put up a shopping cart for about $ 20 per month, but a few dozen more than one billion U.S. dollars per year revenue from e-commerce. In an increasingly competitive … Continue reading
Posted in Ecommerce
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Advertising – Precious Information Or Vicious Manipulation?
Is advertising the ultimate means to inform and help us in our everyday decision-making or is it just an excessively powerful form of mass deception used by companies to persuade their prospects and customers to buy products and services … Continue reading →